Frequently Asked Questions
GUARANTEE STATEMENT
Bella’s Confections guarantees the quality and freshness of our fudge and all products
we carry. All orders are made fresh and shipped 72 hours after the order is placed.
What ingredients are in Bella's Confections Gourmet Fudge?
All of our fudge products include dairy, except for our jams and tapenades. Some
of our fudge include nuts, such as walnuts and pecans. Please be aware that even
our products without nuts can come in contact with nuts in our kitchen, and you
should take the necessary precautions.
What are Bella's Confections flavors & collections?
Toffee
8 oz and 16 oz bags
The Stripe Collection-Classic
Classic Chocolate Fudge (black ribbon), Classic Chocolate Fudge (alternate red ribbon),
Classic Chocolate Fudge with Walnuts (green ribbon), Classic Chocolate Fudge with
Walnuts (alternate red ribbon)
The Stripe Collection-Signature
Orange Marmalade, Peanut Butter Decadence, Vanilla Caramel Pecan
The Stripe Collection-Dark Decadence
Dark Chocolate Classic Fudge, Dark Chocolate Fudge With Walnuts, Dark Chocolate
Orange Marmalade, Dark Chocolate Peanut Butter
The Stripe Collection-Seasonal
German Chocolate Delight (available Sept-Feb), Holiday Jubilee (available Nov-Dec),
Peppermint Stick Bark (available Nov-Dec)
The Modern Collection
Semi Plain Chocolate, Semi Plain Walnut, Vanilla Caramel Pecan, Dark Chocolate Plain,
Dark Chocolate Walnut, Dark Orange Marmalade
Fudge Infusion
Semi-Sweet Chocolate Fudge With Peanut Butter Cookies, Semi-Sweet Chocolate Fudge
With White Macadamia Nut Cookies, White Chocolate Fudge With Cranberry White Chocolate
Pecan Cookies
Bella's Bites
Assorted 6 Piece, Love Bites, Spring Bites, Easter Bites, Holiday Assorted, Holiday
Holly
Bella's Jumbo Bites
Semi-Sweet Plain Chocolate, Semi-Sweet Chocolate With Walnuts, Semi-Sweet Chocolate
with Peanut Butter, Assorted
Cookies & Jams
Bella’s is proud to feature products made exclusively for us by The Cookie Tree and
Sutter Buttes Olive Oil. These two companies pride themselves in using the best
ingredients and make their products by hand, like we do.
What is the shelf life of Bella’s gourmet fudge?
Are you kidding...we don’t know of a tin of Bella’s Confections that’s ever lasted
over a couple of days before being devoured by family and friends. Bella’s stays
fresh in our airtight tin and has a shelf-life of 12 weeks. If you want to prolong
your delicious handmade fudge we recommend freezing/refrigerating. When ready to
eat take out and let stand for an hour at room temperature and enjoy. But seriously,
why would you wait that long to enjoy it?
How do you ship?
All shipments originate from our kitchen in Northern California. We ship to locations
within the 50 United States. We do not ship to P.O. boxes, a physical address is
needed.
Bella’s Confections ships US Postal Priority 3 - 5 business days for $6.00 - $14.95
depending upon the order. An additional $1.95 is added if you request a delivery
signature. We are not responsible if the recipient signs for the package, or has
a signature release wavier on file, and the package is lost after delivery. We ship
Monday through Wednesday, except during peak season in which we ship 6 days a week.
What is your returns & refunds policy?
Check shipments for product quality, damage, shortages, or errors at the time of
delivery and note any problems. All claims must be made within 24 hours from the
receipt of shipment. No return merchandise will be accepted without prior authorization
from us. Product will be credited to original form of payment, NOT shipping. If
you are unhappy with the quality of our product contact customer service by sending
us an email via our Contact page.
International Shipments
We do not ship internationally at this time.
Customer Service
You may cancel or change your order if it has not yet been processed and shipped.
Contact customer service by sending us an email via our Contact page within 24hrs of your purchase.
What forms of payment do you accept?
We accept VISA, MasterCard, Discover, American Express and PayPal.